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Privacy Policy

1. OUR COMMITMENT TO PRIVACY

Keejay Unbound is committed to providing you with the best possible customer service experience. We are bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

2. COLLECTION OF YOUR PERSONAL INFORMATION

There are many aspects of the site which can be viewed without providing personal information, however, for access to Keejay Unbound customer support features and to process your orders, you are required to submit personally identifiable information. This may include:

  • Contact Information: Name, email address, and phone number.

  • Shipping Details: Delivery address and billing address.

  • Transaction Data: Items purchased and order history.

3. SHARING OF YOUR PERSONAL INFORMATION

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions, or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Keejay Unbound takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

 

4. USE OF YOUR PERSONAL INFORMATION

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

 

5. DATA SECURITY

Our store is hosted on Shopify Inc. Your data is stored through Shopify’s data storage and databases. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

6. CHANGES TO THIS PRIVACY POLICY

Keejay Unbound reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

7. ACCESSING YOUR PERSONAL INFORMATION

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.

8. CONTACT US

Keejay Unbound welcomes your comments regarding this Privacy Policy. If you have any questions about this Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

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